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Returns & Refund

  • What is The 1?
    The 1 is a stylish, hand made wristlet that conveniently carries your small essentials (credit cards, ID etc.). It’s a touch of beauty and freedom added to your style. No more “where did I put my purse.” Leave your purse out of sight and carry your style everywhere. Make The 1 your "slip-on" "carry-all”
  • How do I care for my Guardisse products?
    We recommend you: - Gently spot clean your piece with cold water and mild soap - Gently dab any stains with a soft cloth, taking care to not snag adornments - Gently rinse with cold water - AIR DRY ONLY. Heat/clothes dryer may damage your piece
  • How do I store my Guardisse wristlet?
    We recommend you keep your piece in its original Guardisse box.
  • What can I put in my Guardisse wristlet?
    All your key essentials when on the go. Some examples: travel size cosmetics, mini facial wipes, credit cards, ID cards, gum, tester size perfume, and so much more!
  • Can I order a custom piece?
    Guardisse does not accept custom orders. Guardisse offers limited and exclusive collections throughout the seasons. Learn about our latest releases by following us on Instagram @guardisse
  • Where can I wear The 1 wristlet?
    The 1 is the center piece of any stylish ensemble for any occasion. The sky is the limit! The 1 was created for those who appreciate being stylish no matter where the day takes them. This is why we created The 1. Whether you are meeting your friends for brunch, walking the trail, dancing the night away, or traveling the world, The 1 will forever be part of your style. Beautiful and practical, with all your essentials at your fingertips.
  • How do I wash The 1 wristlet?
    We recommend you gently spot clean your piece with cold water and a mild soap using a soft cloth that won’t snag the adornments. Rinse with cold water and allow to air dry.
  • Can I create an account?
    Yes! Register for an account and enjoy these benefits: - Access to exclusive promotions and pre-release notifications of limited collections - Track your orders and review past orders - Save your address for quick check-out - Manage your account details, addresses, and email preferences
  • What if my item has a defect?
    Products are considered defective if they are received damaged, or a defect in production (i.e., torn seam, loose adornment, etc.) is discovered within 14 days of purchase. After 14 days from your order date, defects are a result of wear and tear. If you discover your Guardisse product has a defect, contact us immediately. Please refer to our Return and Refund policy on footer for more details. Care for The 1 as you would any delicate item in your wardrobe or jewelry box to keep it a treasured piece for years to come.
  • Do you accept returns?
    Yes, we do accept returns. Restrictions apply. Please refer to our Return and Refund policy on our footer.
  • Do you ship internationally?
    Yes! Please see our INTERNATIONAL ORDERS section for available shipping options.
  • How do I check the status of my order?
    All order confirmations and shipping notifications with tracking number will be sent to the email used to place the order. Please email info@guardisse.com for any additional questions regarding the status of your order.
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