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Frequently Asked Questions (FAQs)
Order & Shipping
Orders typically ship within 2–4 business days unless otherwise noted.
Yes. Shipping times and rates vary by location.
Yes. Tracking is sent once your order ships.
Please contact us immediately. Once an order has shipped, changes cannot be made.
Contact us as soon as possible so we can attempt to update it before shipment.
Returns
Orders typically ship within 2–4 business days unless otherwise noted.
Yes. Shipping times and rates vary by location.
Yes. Tracking is sent once your order ships.
Please contact us immediately. Once an order has shipped, changes cannot be made.
Contact us as soon as possible so we can attempt to update it before shipment.
Sizing & Fit
Sizing details are listed on each product page. If you need assistance, we’re happy to assist.
At this time, custom sizing is not available unless specified in a chapter release.
Product Care
Store in a dry place and avoid prolonged moisture. Spot clean gently if needed.
Spot cleaning is recommended unless otherwise noted.
Gifts
Yes. Digital gift cards are available and can be sent directly to the recipient.
Guardisse packaging is designed as a keepsake experience, no extra wrapping needed.
A Piece of the World
Guardisse includes a small piece sourced from different parts of the world, honoring global craft and the traditions that connect us.
Available while supplies last.
Still need guidance?
Contact us.
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